Peter Heath - Partner SPS South-West
Networking isn’t a new idea – but with some thought and effort it can make a
real difference to your business. Peter Heath explains how.
I’m a successful Business Executive and I do know how to make businesses and people even more successful, but I have recently
changed my job, my home location and my lifestyle.
So though I have great business experience to offer, who can I tell about it
and how? Networking groups - in all shapes, sizes and formats - are the possible
answer. People are the fuel of business, the wider your network of contacts, the
more personal advocates you will develop.
So though I have great business experience to offer, who can I tell about it
and how? Networking groups - in all shapes, sizes and formats - are the possible
answer. People are the fuel of business, the wider your network of contacts, the
more personal advocates you will develop.In this article, I provide some ideas, tried and tested, to make your networking
successful. In subsequent articles, I’ll be exploring some of the ways that you
can develop your skills even further.
Networking is a structured way of meeting people, whilst building a personal
support and advocacy group. These days, it is often a commercial activity, so
there may be a cost involved. However, networking is a rapidly growing and widely
accepted means of doing business.
It is easy to get involved in one or a number of networking groups; however you
need to recognise that networking is not a ‘cast-iron’ guarantee of getting immediate
business. In fact, it just so happens that many people who participate in networking
groups are there to sell their service, rather than buy yours. That, however,
should not be a driving factor, as it is the building up of personal relationships
that ultimately pays the most dividends. Also as many networking events involve
food – you may need to watch your waistline!
It is easy to get involved in one or a number of networking groups; however you
need to recognise that networking is not a ‘cast-iron’ guarantee of getting immediate
business. In fact, it just so happens that many people who participate in networking
groups are there to sell their service, rather than buy yours. That, however,
should not be a driving factor, as it is the building up of personal relationships
that ultimately pays the most dividends. Also as many networking events involve
food – you may need to watch your waistline!Networking comes in many shapes, sizes and flavours, so I have broken them down
for purposes of simplicity into internet-based, food-based, event-based and personal-development
based meetings. There are a number of internet networking sites, ranging from
the business-oriented: Linked-IN, Plaxo Pulse and Ecademy - to social: My Space,
Facebook and others being added daily. These are free for basic usage. In recent
years, breakfast-based groups have increased in number, and in our local area
include BNI, 4Networking, Business for Breakfast, Business League (all with annual
subscriptions). There are other breakfast and lunch clubs, who may only charge
for food. Events-based groups have been around longer, for example I am a member
of Somerset, Taunton and Bristol (Business West) Chambers of Commerce. Recently,
personal development groups have emerged, offering peer group meetings and in
some cases one-to-one coaching – but at costs of up to £12,000 a year.
If you are to be a successful networker, then you need to get the basics right.
People generally make their mind up about a person in the first 60 seconds of
meeting. Therefore you must have a personal “introduction” of about 60 seconds:
what you do, what makes you good at it, what you are looking for in a typical
client and why someone would ‘buy’ from you. This is sometimes called an elevator
speech, as it is about the amount of time you would have to explain yourself to
a stranger in a chance encounter. You can (and should) vary it; you need to keep
it current but simple. Many groups have an associated web-site, which give you
the opportunity to post a personal profile, including a photograph, for others
to see. These are very useful in extending your reach. Core to your profile
are the ‘key-words’, used by search engines like Google, to find you. Do remember that you must be seen at meetings to be credible, consistent and
professional, in order to build trust – which is the essential element of a relationship. Sometimes you will be meeting the same
people on a number of occasions, but this familiarity should lead to one-to-one
meetings, and hopefully referrals. In one-to-one meetings you will have a real
opportunity to get to know people and allow them to understand you and your experiences
better. It is vital to make sure that you listen to them – someone who talks
about themselves constantly is swiftly labelled ‘boring’. Finally, do offer help
to others - become known as a giver and whenever possible provide knowledge and
contacts freely.
However Rome wasn’t built in a day and it does take time to develop relationships,
and even more time for those people to actually become advocates for you. BUT
you need to start networking before you make the contacts!
So what are the Golden Rules: Listen to others in meetings – what impresses you
and what doesn’t. Learn from others all the time. Remember that it is the simple
things that are important.


Make sure you smile a lot, as grumpy people make poor relationships. Keep attending
meetings, as after a time you will start to get ‘circulating referrals’ – ‘I met
someone who knew you!’ Some say that 80% of Networking is just showing up. When
you can, use the networking websites, especially those related to your networking
groups, as they will build further on your face to face exposure.
Like most things in life, you get out of networking what you are prepared to
put into it. When we built our SPS business plan for the South West, we identified
networking as a critical enabler for our initial business growth – and so it has
turned out. We participate in Linked-In, 4Networking, NRG, Business Network SW,
CriticalEYE, Business West, BEN and a number of business clubs and all the Chambers
of Commerce relevant to our areas operations. Networking will take up time –
you need to plan it into your work schedule. Some groups will also give you the
opportunity to present on your specialist subject, or often any subject of general
interest. Do take every opportunity to do this, as it will build your confidence
and understanding of what clients really do want. It is also the best way to
get more of your message across.
In SPS, early on, we also identified the need to ally ourselves with other professional
organisations - banks, accountants, solicitors; and so we have worked to establish
and progress these relationships through multiple contacts and networking activities.
We are fortunate that the business adviser/mentor services which are our ‘core’
offering, are much in demand, and we are pleased with our business progress to
date – we are ahead of our plans on all fronts - and much of this is down to networking.
So what networking works for you? You have such a wide choice, early breakfasts,
late dinners and everything in between. The Internet is great for catching up
with old friends and colleagues, who can give you quality introductions, as they
already know you. The food-based groups are very keen to get you involved and
very friendly – and you have to eat sometime! The Chambers of Commerce can give
you good local access and are inexpensive. The personal development groups – if
you can afford them – can give you access to the top companies in your area, or
even in the UK.So how do you start? Contact me and I will give you some of my networking contacts – or just get on the Internet
and start networking for yourself!
